Do you accept international returns?Updated 3 days ago

International returns are not available through our standard U.S. return portal.

EEA and UK customers: Where applicable consumer law provides a right to cancel an eligible online purchase, contact [email protected] within 14 days after delivery. You do not need to give a reason. After notifying us, return the item within 14 days unless applicable law provides otherwise.

For an eligible cancellation, you are responsible for international return shipping unless the item is faulty, damaged, or incorrect. After we receive the return, or acceptable evidence that it was sent, we will issue the refund within the time required by applicable law. The refund will include the purchase price and the standard outbound delivery charge where required. Any amount paid for upgraded or express delivery above the standard delivery cost is not refundable.

You may inspect an item as you would in a store, but you are responsible for any diminished value caused by handling beyond what is necessary to establish its nature, characteristics, and fit. Certain products may be excluded from cancellation rights, including personalized goods and sealed hygiene products once opened.

Rights relating to faulty, damaged, incorrect, or nonconforming goods are separate from the 14 day cancellation right and may apply for longer. Contact us with your order number and clear photos or video so our team can review the issue.

A final sale designation does not limit any nonwaivable statutory rights. Nothing in this policy limits mandatory consumer rights that apply in your country.