Absolutely!. Sign up for our email and SMS lists to get a one-time discount code for your first order. Head to the footer of any page on our website to sign up.

Absolutely!&#xA0;Sign up for our email and SMS lists to get a one-time discount code for your first order.&#xA0;Head to the footer of any page on our <a href="https://www.scummybears.com/" target="_blank" rel="noopener noreferrer">website</a> to sign up.&#xA0;

Can I get a discount?

Discounts and promotions can only be used once, and can not be combined in a single order unless stated otherwise. However, you can use a discount code and a gift card on the same order. We also offer free shipping on orders over $175. Feel free to c

<span style="font-size: 18px; font-family: Verdana; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Discounts and promotions can only be used once, and can not be combined in a single order unless stated otherwise.&#xA0; <span style="font-size: 18px; font-family: Verdana; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">However, you&#xA0;<span style="font-size: 18px; font-family: Verdana; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">can<span style="font-size: 18px; font-family: Verdana; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;use a&#xA0;<span style="font-size: 18px; font-family: Verdana; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: italic; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">discount code&#xA0;<span style="font-size: 18px; font-family: Verdana; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">and a&#xA0;<span style="font-size: 18px; font-family: Verdana; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: italic; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">gift card&#xA0;<span style="font-size: 18px; font-family: Verdana; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">on the same order.&#xA0; <span style="font-size: 18px; font-family: Verdana; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We also offer free shipping on orders over $175.&#xA0; <span style="font-size: 18px; font-family: Verdana; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Feel free to <a href="https://www.scummybears.com/pages/contact-us">contact us</a> if you have any questions.

Can I combine discounts or promotions?

If an item you purchased has gone on sale after you made a purchase, please use our contact form to contact us within 24 hours of placing your order to receive a price adjustment. Note: we do not honor sale price adjustments outside of the initial 24

<span style="font-size: 18px; font-family: Verdana; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If an item you purchased has gone on sale after you made a purchase, please&#xA0;<a href="https://www.scummybears.com/pages/contact-us" style="text-decoration:none;" target="_self"><span style="font-family: Verdana; color: rgb(17, 85, 204); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">use our contact form</a><span style="font-size: 18px; font-family: Verdana; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;to&#xA0;<span style="font-size: 18px; font-family: Verdana; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">contact us within 24 hours<span style="font-size: 18px; font-family: Verdana; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;of placing your order to receive a price adjustment. <span style="font-size: 18px; font-family: Verdana; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Note: we do not honor sale price adjustments outside of the initial 24-hour window after you place an order.

Something I bought is now on sale. Will you honor the sales price?

All promotions and sales are for US-based customers, unless stated otherwise. International customers may still use promotional codes or participate in site-wide markdowns.

&#xA0;All promotions and sales are for US-based customers, unless stated otherwise.&#xA0;

Who Qualifies for sales and promotions?

Need help? We've got you covered! 

Use the contact form or email us helpme@scummybears.com to each our team.

Back to Store

Scummy Bears 

SALES AND PROMOTIONS

Where is my order?

I forgot my password. How do I log in?

I forgot my discount code!

What should I do if I receive the wrong items?

My order was canceled. What should I do?

How long do refunds take to process?

I want to make a change to my order like adding or removing items.

What should I do if my order is missing an item?

ORDERS

How do I process a return?

What is your Return Policy?

Are some items not accepted for returns?

Do you accept international returns?

What are the shipping charges on your returns?

Do I need to return the product in its original packaging?

Is an order slip required?

Where can I find my shipping label?

What should I do if I receive the wrong product?

Returning a gift from someone else.

Returns on Promotions (BOGO)

Returns for Store Credit (Gift cards)

How long does it take to process a return?

Returns for Refunds

My order is over 30 days old and I need to return something, what can I do?

RETURNS

I want something that is sold out!

What are your item's care instructions?

Do you have a wholesale program?

I'm not sure about your sizing!

Where can I find the size chart?

PRODUCTS

My charge was declined but it still shows on my bank statement!

What Payment methods do you Accept?

I want to use a promo code or a gift card

Do you ship your gift cards?

PAYMENTS

What festivals are you vending this year?

I saw something at a festival from your booth, does that mean the item is online?